API Changelog Brief

Twilio API changes, October 2026: what changed

16 entries from Twilio's public changelog, published 2026-09-05 to 2026-10-05, newest first. By type: breaking: 1, deprecation: 1, change: 5, new: 9.

No entry dated after 2026-10-01 is included: none was listed on the day the changelog was read, so anything Twilio published from 2026-10-02 to 2026-10-05 is missing.

Read on 2026-10-05: https://www.twilio.com/en-us/changelog and https://www.twilio.com/en-us/changelog.feed.xml

DateTypeChange
2026-10-01newBatch Transcription Configuration is now Generally Available!
Batch transcription can use a reusable configuration for engine, model, language and destination, with results delivered by webhook or to Conversation Orchestrator.
2026-10-01newVoice Insights now shows why carriers block your calls
Voice Insights Call Summary shows the carrier's reason for a blocked call next to the last SIP response, including the blocking network and a redress contact.
2026-09-30newTwilio Video Media SDK for Node.js now in Public Beta
A Node.js Video Media SDK is in public beta for joining Video Group Rooms from a server.
2026-09-30changeAccount Rate Limits on Content API
The Content API applies standardized account-level rate limits per endpoint, returning HTTP 429 above the limit.
2026-09-30changeWhatsApp Embedded Signup Version 4
WhatsApp Embedded Signup version 4 is generally available with an updated onboarding flow; the entry notes WhatsApp plans to retire older versions.
2026-09-27newOn-demand rule execution and Conversation Metadata now generally available with Twilio Conversations
On-demand rule execution and conversation metadata are generally available in Twilio Conversations.
2026-09-25newTwilio Voice React Native SDK adds Expo Support
Version 1.8 of the Voice React Native SDK adds Expo support, and the 2.0.0-preview line is retired.
2026-09-24newTwilio Profiles widgets are now available in Studio
Studio adds two widgets for Twilio Profiles: one to resolve a profile and one to create or update it.
2026-09-23breakingConference list endpoint will default to in-progress conferences only on September 30, 2026
From September 30, 2026 the Conference list endpoint returns only in-progress conferences unless a status filter is given.
2026-09-22changeIntroducing Provider Failover and "Auto" mode Provider selection for Real-Time Transcriptions on October 22, 2026
On October 22, 2026 Real-Time Transcriptions gain provider failover at session start, kept within region with a per-subaccount opt-out, and an auto value for the transcription engine.
2026-09-22deprecationVerify Events: Verification Attempt DLR event type will be discontinued
The Verification Attempt DLR event type in Verify Events is discontinued after September 22, 2026.
2026-09-17changeVoice Recording Storage billing updates
Voice recording storage moves to an updated billing system with more accurate usage metrics and no price change.
2026-09-17changeTwilio Heightened Awareness Period (HAP) – November 19, 2026 - January 4, 2027
During the heightened awareness period from November 19, 2026 to January 4, 2027, Twilio monitors and may limit message rates to US destinations and may move high-volume accounts to Market Throughput.
2026-09-17newTwilio integration with Salesforce Service Cloud Voice is now Omnichannel
The Salesforce Service Cloud Voice integration now routes Flex SMS and WhatsApp conversations into the Salesforce Omni-Channel widget.
2026-09-09newElevenLabs Voices for Say is now Public Beta
The Say verb can use ElevenLabs voices in public beta by setting the voice to an ElevenLabs voice ID.
2026-09-08newWebhook Configuration API is now in Public Beta
A Webhook Configuration API in public beta lets you define webhook settings such as authentication, timeouts and retries, and bind them to URL patterns with rules.